Our Services
Integrated. Transparent. Ready to Support Your Growth.
8 Core Services
Integrated. Transparent. Ready to support your growth.
Investment Information and Consultation Center
Guidance, FAQs, and direct assistance for investors.
Business and Non-Business Licensing Recommendations
Support in obtaining legality in line with zone regulations.
Land Facilitation and Zone Access
Assistance with location, zoning maps, and logistics connectivity.
Tax and Customs Incentive Coordination
Coordination with central agencies for fiscal facilities.
One Stop Service (OSS)
Integrated online and onsite services for a fast process.
Business Activity Monitoring and Evaluation
Progress oversight, reporting, and help resolving obstacles.
Investment Mediation and Problem Solving
A communication bridge between businesses and government.
Zone Economic Promotion and Diplomacy
Participation in forums, exhibitions, and international cooperation.
Facilities and Ease of Investing in the KPBPB
- Full exemption from Import Duty for goods entering the KPBPB
- No VAT and Luxury Goods Sales Tax levied
- Excise exemption for relevant goods
- Supports smooth flow of goods for export-import
Frequently Asked Questions (FAQ)
Find answers to common questions about the Free Trade Zone and Free Port (KPBPB) and the services we provide.
- The KPBPB is an area within Indonesian jurisdiction treated as separate from the customs area, making it exempt from Import Duty, VAT, Luxury Goods Sales Tax, and Excise. Bintan and Karimun are designated as KPBPB to boost trade, investment, and export-oriented industry.
- Businesses enjoy exemption from Import Duty, VAT, Luxury Goods Sales Tax, and Excise; smoother flow of goods for export-import; centralized, fast, and transparent licensing; and a business ecosystem backed by integrated infrastructure and services.
- Management is carried out by the Concession Agency (BP) of the KPBPB in each zone, under the direction of the Regional Council chaired by the Governor of the Riau Islands. The Council Secretariat supports the Council's administrative and operational duties.
- Development focuses on export-oriented industry, maritime and logistics, tourism and hospitality, and trade plus high value-added investment-supporting services.
- You can reach the Concession Agencies through the official contacts for each zone (BP Bintan, BP Tanjungpinang, and BP Karimun) listed on the Contact page, or contact the Council Secretariat for further guidance.
- Business activities are overseen by the Concession Agency together with relevant government agencies, coordinated by the Regional Council, to maintain a fair, orderly, and compliant business climate.
Guidelines & SOP Documents
Download zone service guidelines and Standard Operating Procedures.
Organizational Structure
ORGANIZATIONAL STRUCTURE OF THE SECRETARIAT OF THE FREE TRADE ZONE
AND FREE PORT COUNCIL OF BINTAN AND KARIMUN
- Head of Administration
- Head of Program Planning
- Head of Legal Affairs
- Head of Promotion & Investment
- Head of Public Relations
- Head of Finance
- Head of Verification
- Head of Monitoring & Evaluation
- Head of Reporting